PROACTIVE FM SERVICES

Our Facilities Management services grew from our track record of successful mechanical and electrical fit outs, with our clients' requests that we manage the environments we had constructed for them. We now have over 15 years successful Facilities Management service delivery gained across private and public sectors.Testament to our capability we are an assigned supplier to the Crown Commercial Services RM3830 FM Framework.

We offer the full range of hard FM and soft FM services, delivered by a facilities management team that embrace the latest CAFM technologies, enabling us to provide planned and reactive maintenance solutions that are tailored to each of our clients' specific business needs and priorities.

We enjoy a strong reputation for finding the best solutions to complex property challenges which are delivered by outstanding engineers. Our workforce embraces high standards and aims to deliver on our philosophy of 'first-time-fix' whether it be our helpdesk, site engineers or delivery teams. We use dedicated engineers to ensure familiarity with each of the sites we manage, which ensures quick responses and minimal down-time. We have a collaborative approach with our clients, based on mutual trust and long-term relationships.

Our FM contracts cover a wide range of building types and client needs, including commercial offices, retail units, listed buildings, and critical environments such as those found in the pharmaceutical, medical and engineering sectors.

COMPUTER AIDED FM

We have invested in and use information technology imaginatively to support our lean and agile approach to service delivery. That's why we've fully embraced the benefits of computer-aided facilities management (CAFM) allowing us to efficiently plan, execute and deliver our FM services.

This means that our engineers are always in-touch with the latest project and scheduling data, accessed via PDA or mobile phone, enabling them to prioritise tasks and react to the latest project information.

We've also embraced cloud and mobile technologies such as FSI Go, which offers our clients complete transparency via our client portal, where data and project status can be viewed at anytime from their mobile phone.

HARD SERVICES

We offer a range of hard facilities management services to ensure that our clients maintain a safe and efficient working environment for their employees, which meet all statutory requirements for health and safety at work. These services are delivered to industry best-practice and meet and exceed SFG20 standards.

Our in-house engineering team are all fully qualified and have a strong focus on service delivery and outstanding customer service, which is enshrined in our quality management processes. Our commitment to great service delivery means that we use dedicated engineers who are familiar with each site, ensuring in-depth knowledge, quick response times and minimising any down time.

Our Hard Facilities Management Services include:

  • Building Fabric Maintenance
  • Electrical & Lighting
  • Fire Safety Systems
  • HVAC
  • Plumbing & Drainage
  • Access Control, CCTV & Alarm Systems

SOFT SERVICES

Our commitment to offering a 'one-stop-shop' facilities management solution means that we offer a full range of soft services designed to help our clients maintain a safe, secure and more pleasant working environment for their staff.

Our experience across varied sectors and different organisations means that we are well versed in dealing with a range of issues to keep our clients' buildings running smoothly, from simple janitorial issues to dealing with more complex issues in critical operating environments.

Our Soft Facilities Management Services include, but are not limited to:

  • Cleaning & Janitorial
  • Landscaping
  • Waste Management
  • Security
  • Catering
  • Car Parking

WHAT OUR CLIENTS SAY

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JOHN SMITH | ABC COMPANY

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JOHN SMITH | ABC COMPANY

DISCOVER HOW RCL CAN OPTIMISE THE VALUE OF YOUR BUILT ASSETS

Outstanding property and infrastructure support services delivered with a commitment to service, innovation, people and action.