Our people are our most valuable asset. Many have been with the company for a number of years developing their careers within the business. Others have been recruited specifically to meet the challenges set by the highly competitive and technical industry in which we operate. Our apprenticeship and graduate training schemes have seen a number of individuals remain and progress within the business.

We aim to provide every employee with an enjoyable and challenging environment to forge a purposeful career. Our employees are supported throughout their time with us, with training and development given the utmost importance. On joining RCL, employees undertake a comprehensive induction programme which provides information on the company, our culture, our approach and an in-depth health and safety training and certification.

In addition, employees are encouraged to develop their skills and expertise through identified training and development needs across all areas of technical and personal growth.


Business Development Coordinator

£28k- £34k depending on experience
St Albans, Redbourn

RCL established over quarter of century, are synonymous with quality of service. Providing specialist construction, engineering, and facilities management solutions for organisations of all sizes and across a range of sectors.

We are a progressive, equal opportunities employer striving to create the best environment within which our staff can work and develop their capabilities. We have a strong collaborative culture of building relationships through delivery of high quality, services on time and budget but most importantly, safely.

Due to recent success and aligned with our growth strategy we are actively recruiting for the position of Business Development Coordinator to join a friendly, well established company based on the outskirts of St Albans.

Position Summary

Working within the Business development team, your role is to assist in the growth of the business. Proactive support of the team and coordination and maintenance of enquiries.

  • £28k- £34k depending on experience
  • A close-knit and supportive team with great progression opportunities
  • Private BUPA healthcare (after 6 months’ probation)
  • Free parking
  • Hours: 8am–4:30pm or 8.30am-5pm
  • 20 days annual leave plus bank holidays

Due to the location, you will need to be a driver with your own vehicle.

Principal Activities
  • Assist in preparing quotes for potential customers and processing enquiries
  • Assisting with the preparation of presentations and pitches for prospective clients
  • Managing and coordinating the activities of the sales and marketing team
  • Planning sales/marketing drives and scheduling team events
  • Maintain client records in a CRM application (HubSpot)
  • Log customer leads and support customer queries
  • Creating and review sales and marketing reports
  • Managing and updating sales presentation materials including brochures, sales decks and posters
  • Establishing and maintaining effective relationships with customers via email, phone, and in-person.
  • Identifying and pursuing new business opportunities
  • Developing and maintaining relationships with business stakeholders, including clients
  • Conducting periodic market research and analysis
  • Keeping customers updated with relevant product information
  • Creating and maintaining client databases and mail lists.
  • Coordinating and arranging client events, meetings, appointments, and conferences.
  • Tracking submitted proposals and providing feedback to management.
  • Information technology – Microsoft Applications
  • Understanding numeric data
  • Being proactive and flexible
  • Meeting deadlines
  • Strong Communication
  • Thorough and a collaborative planner
  • Strong attention to detail
  • Problem-solving skills
  • Ability to prioritise and manage workload
  • Being courteous and professional
  • Being confident, thorough and collaborative
  • Ability to work independently and as part of a team
  • Enthusiasm, willingness to learn, flexibility and a great communicator
  • 2+ years’ experience in a similar project coordination/administration role
  • Experience using a CRM system – preferably HubSpot
  • Social Media – LinkedIn
  • CRM knowledge
  • 2 years of professional experience or an equivalent degree level
  • Proficient in Microsoft Word, Excel, and Powerpoint.

Apply in writing, attaching your CV, to Charlotte Fisher

Maintenance Engineer (Electrical Bias)

£38k - £40k depending on experience
On-site. Regents Park, London, UK
Key Purpose

The Engineer – Electrical Bias will deliver a combination of electrical works, mechanical, water and building fabric planned, reactive and extra works engineering services at Euston House specialising in all mechanical disciplines; ensuring RCL deliver a safe, customer focused, cost effective, efficient and compliant service in order to meet its contractual and legal obligations.

Health, Safety and Environmental
  • Work safely, ensuring the safety and wellbeing of yourself, colleagues, customers and visitors.
  • Work in accordance with Work Instructions, Safe Working Practices and Method Statements ensuring relevant records (paper and electronic) are completed and submitted in an accurate timely manner.
  • Ensures that you read Health and Safety alerts, communications, and Tool Box Talks. Inform your supervisor if you do not understand the information received.
  • Ensures that you have the appropriate skills, training and equipment to perform your role.
  • To support the activity of specialist service partners, delivering services on behalf of the company; ensuring all health, safety and environmental requirements are adhered to. Including, but not limited to, ensuring adequate safe system of works are complied with, complete task specific risk assessments when required and carry out Point of Work risk assessments for all activities
  • Ensure all required personal protective equipment is utilised and worn at all appropriate times
  • The post holder will be required to work as part of a team. This may mean assisting other tradespeople when required. Ownership is an important quality
Key Accountabilities
  • PPM work will be issued by RCL CAFM system (Concept evolution) and system dockets to be completed for maintenance and reactive works these tasks could include but are not limited to the electrical discipline for heating, hot water, air conditioning, ventilation, lifts, compressors, diesel generators, grinding wheels, sewage pumps, chillers, pressure vessels, roller shutter doors, metal and partition doors, security fencing, gates and road traffic barriers, electrical lighting, power supplies, fire and security alarms, batteries, electrical switchgear, trunking and conduit and cable tray systems, etc. These tasks are to be completed within the contract’s service level agreements.
  • Reactive maintenance tasks will be issued by RCL CAFM system (Concept evolution), the systems dockets are to be completed, and tasks are to be completed within the contract’s service level agreements.
  • Emergency response to electrical break downs will be required where there is a complete loss of critical services e.g. no lights or power, sewage pumps etc.
  • Corrective actions to Electrical Circuit(s)/ systems where repairs are necessary.
  • Electrical measuring and testing of circuits and fixed appliances in accordance with BS 7671 and record the results and highlight all defects.
  • Fault diagnosis of system problems by identifying the cause and affect a quick response to reinstate and minimise any potential system downtime.
  • Refer to the manufacturer’s literature for replacement parts and proprietary
    maintenance needs of the equipment concerned.
  • Comply with all task method statements and consult/complete work risk assessments to ensure good working practices are maintained, including all requirements for COSHH and manual handling.
  • Utilise safe access systems such as ladders, tower scaffolds, mobile elevated work platforms, Genie lifts, etc.
  • Repair and replacement of heating systems, bathroom and WC facilities.
  • Focus on good customer/company relationships
  • Ensure safe working methods are adopted in all circumstances.
  • Work productively by adopting best practice electrical fitting trade techniques, use the correct tools and equipment for the task in hand, seek advice and support as necessary from line management and work colleagues.
  • All work equipment and Personal Protective Equipment (PPE) must be fit for purpose and should be checked before and after use on each occasion.
  • Seek permits to work as appropriate for the works from the Authorised Person for the discipline concerned, this may include hot works and permit to dig or confined space entry, working at height, etc.
  • Comply with all task method statements and consult/complete work risk assessments to ensure good working practices are maintained, including all requirements for COSHH and manual handling.
  • Complete all training as required by company policies and procedures.
  • Take full responsibility and ownership of all assigned task(s), carrying out skilled planned maintenance, repair and improvements.
  • Proactive reporting of faults to equipment, buildings and fittings.
  • Maintain the cleanliness of plant rooms, workshops and storage areas.
  • Communicate with the engineering department when support is required to ensure all tasks can be achieved within prescribed requirements.
  • Demonstrate commercial awareness by identifying opportunities to reduce costs, travel and waste.
  • Work on own carrying out routine PPM, reactive and minor repair works as assigned by the workflow team ensuring all deliverable SLA/KPI targets are met or exceeded.
  • Provide regular updated information and condition ratings for the asset management database.
  • Identify extra work requirements and provide details of required material and labour estimate to enable client quotes to be raised

Essential technical and professional skills, knowledge and qualifications

  • Completion of a recognised industry qualification preferably an apprenticeship.
  • Post apprenticeship experience preferably within the construction or maintenance industries.
  • City & Guilds level 3 (technician level preferred).
  • BS7671, the 18th Edition IEE Wiring Regulations
  • (Ideally with) City and Guilds 2391-10 or 2392-10 (Level 2), 2382-10
  • (Ideally with) City and Guilds 2377-12 PAT testing course
  • (Ideally with) JIB approved electrician status
  • Must be able to display competency in the use and operation of all associated power tools, machinery and equipment
  • Previous experience working in a similar working environment or Facilities Management role would be advantageous
  • Must have good customer facing skills to include an understanding of customer relating issues.
  • (Ideally) have an understanding of HVAC workloads and issues.
  • Self-motivator with the ability to work on their own or as a member of a team with a keen eye on good quality workmanship.
  • Good and broad knowledge of health and safety.
  • Ideally Computer literate with a working knowledge of MS office system/BMS.
  • Ideally have or be willing to be trained on - Health and Safety courses for tower scaffolding, COSHH, manual handling, risk assessment, First Aid, Mobile Elevated Working Platforms and confined spaces.

Additional Notes

20 days holiday, plus statutory bank holidays, 40hrs per week
Working hours are between 08:00 and 17:00 Monday to Friday (subject to change), With a one- hour unpaid lunch.

Apply in writing, attaching your CV, to Natasha Gomes, Senior Contracts Manager


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